ITIL service management UK – is heavily promoted by the itSMF UK branch as part of the Global itSMF. ITIL service management UK – What does the itSMF do? IT provides a wide range of services to members: An annual 3 day conference and exhibition which is recognized as the leading event of its kind in the calendar A series of one day seminars on topics of special interest to the membership A bookstore for all the relevant best practice publications relating to IT service management (and other associated areas) A secure members website with discussion groups focused on the different disciplines within the service management field Market Research on the latest issues being faced by IT Service Professionals. A bi-monthly magazine ServiceTalk containing articles, white papers, people news, press releases, advertisements plus news of itSMF and general service management related activities Mailing facilities (for members only) to their database A Directory of products and services Provision of high-level advice and guidance on Service Management issues from industry experts. Sponsorship and promotion of a series of Industry Awards to recognize major contributions to the industry Access to regional groups to discuss topical issues. ITIL service management UK – How the itSMF works The itSMF is primarily run by its membership through the Council of Members and the Management Board.
There are strict rules governing the make-up of the management board, membership voting rights and mechanisms and appropriate behavior. The intent is to maintain total independence from any influence and remain completely open to membership scrutiny.
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