ITIL Templates : I’ve found this book and online course very helpful and enlightening. I feel everyone that I work with in the Information Technology Department in our company would benefit from taking this course. It would give everyone from the Director of the department to the techs on our Systems Support Service Desk a better understanding of what ITIL is and how our company would benefit from it.
Bradley J. Bever (Alpharetta GA USA)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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