ITIL Terms : Network Configuration Management Network configuration management like the Software Configuration….
Network Configuration Management Network configuration management, like the Software Configuration management and Hardware Configuration management can be regarded as subsets of what ITIL terms simply as ‘the Configuration Management Process’. In fact, because different parts of the industry currently look upon these areas in their own way there are so many interpretations of what these titles mean.
What needs to occur is that all these areas should be viewed as part of the same process and managed with the input of the operational areas. Network configuration management – which area to start in Network configuration management must have formal interaction with your typical ICT Infrastructure management areas.
Review of the infrastructure is a classic case where this lack of communication causes difficulties.
Let’s start with the review.
This task consists of reviewing all aspects of the current ICT organisation.
It can be completed in many different ways, for example: Internal review and/or internal audit. External review and/or external audit. Internal benchmarking and/or external benchmarking. It may use any one of the above mechanisms, and often a combination of techniques is employed. A review should consider all aspects of the ICT operation including: The organisation, its culture, its goals and its businesses including where ICT fits within the overall structure. All ICT Management and planning aspects.
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