The age old question about what is a fair salary for a change manager or any other ITIL process manager is one that there will never be a single answer for.
The ITIL Change Management salary range needs to cater for the fact that most organizations have widely different views on what constitutes Change Management.
A salary within the range for Change Management (or other ITIL process) can accommodate “participants in the process” versus “owners of the process”.
Process owners must have the responsibility for the process and it’s relationships to other process owners.
Participants must be provided with the skills necessary to carry out their part of the process.
Of course, in most situations the process owner and process participant have their functionally duties to perform, as well as their process related activities.
Unless the organization is very liberal then it is unlikely that the process activities will attract additional remuneration.
This is due to the basic fact that most staff are rewarded on the functional skills and experience that they bring to the organization.
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