itSMF is a member funded organization for IT Service Management Professionals.
The IT Service Management Forum (itSMF) is a non-profit organization wholly owned, and principally operated, by its members.
It is also a major influence on and contributor to Industry Best Practices and Standards across the world regarding IT Service Management standards and qualifications and has been since 1991. Why do businesses and organisations need the itSMF? Businesses depend more and more on technology to promote and deliver their products to market.
Service Management has become the primary critical success factor focused on achieving this aim. Outsourcing, demands on IT to deliver more business value and partnerships all visualize the need of adopting Best Practice IT Service Management and of becoming part of the itSMF. Why do individuals need the itSMF? The itSMF provides an accessible network of industry experts; information sources and events to help you address IT Service Management issues.
As well as to assist you in the delivery of high quality, consistent IT service internally and externally through the adoption of Best Practice. You will be able to network among your peers and continually build your competence.
The benefits of being able to draw from the experiences of literally thousands of individuals and organisations involved in ITIL is incalculable. itSMF Aims To develop and promote Industry Best Practice in service management To engender greater professionalism within service management personnel To provide a vehicle for helping members improving their service performance To provide members with a relevant forum in which to exchange information and share experience with their peers on both sides of the industry Membership itSMF members are drawn from across industry, commerce and public sector.
Approximately 80% represent “user” organisations that are responsible for delivering quality IT services to their customers and the remainder represent the leading IT service and product providers.
Many of the leading blue chip companies are to be found amongst the user membership. The itSMF now boasts over 1000 member companies, blue chip and public sector alike International itSMF Chapters are present in Australia, Austria, Belgium, Canada, Germany, Netherlands, USA, South Africa, Switzerland and soon in Sweden.
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