The Complete ITIL Release Management Kit Introduction Historically a new application or computer system was installed on one or multiple end user computers with little regard to their needs and minimal testing.
Such poor release management led to a domino effect.
One release would trigger a plethora of seeming unrelated, but interconnected issues.
Such performances are no longer acceptable in organizations that have such a high reliance on their IT systems.
The ITIL Release Management process cannot be effective without a well defined Change Management process.
The two share obvious and commonsense relationships.
A well-run Release Management initiative will: Ensure that expected releases follow a repeatable cycle of development, testing and deployment Reflect on the “health” of the organizations Change Management process Provide a framework for management of releases in Project environments as well as the Production environment.
This document describes the contents of the ITIL Release Management Kit.
The kit is not so much an education kit, but more a practical toolbox.
The kit is designed for those who have Release Management awareness or skills, but not the time to develop the necessary templates and structure for the process implementation.
The kit puts you on the path to a well run implementation.
The documents provide an excellent starting point for crucial considerations.
The kit serves to act as a starting point.
It will give you a clear path to travel.
It is designed to be a valuable source of information and activities.
The Release Management kit: Flows logically, Is scalable, Provides templates and documents, Saves you time.
Toolkit Contents Overview
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