In a very simple sense, ITIL® templates are an alternative source of ITIL® information. People who are responsible for creating and customizing Service Level Agreement, Forward Schedules of Change and Service Catalogs often seek ITIL® documentation templates.
ITIL® templates have only one demerit, they tend to deviate the thinking of the reader away from the focus on core ITIL®. To derive maximum benefit from ITIL®, it is necessary to implement it according to your own requirements. People fail to understand this with ITIL® templates.
ITIL® templates are work done by others, adapting them is not cheating but time saving. However, remember that the practices successful in other companies may fail in your company. Therefore, proper research before implementation is very essential. There are many sources of ITIL® templates and the websites are considered to be the best.
Complete understanding of ITIL® is a gradual process but it is important to have good sources from where you can access the information. Without ITIL® tool, your progress may be slow and diverted.
ITIL® tool is a compilation of components that are meant for sound knowledge of ITIL® and the accurate application of its processes. The components of ITIL® tool are:
An ITIL® guide that contains all the preliminary and basic information about ITIL® concepts
A management presentation
The ITIL® fact sheet
An ITIL® compliance assessment sheet that will evaluate your performance, and
An ITIL® presentation template
All the tools are available in the market separately at different prices but it is better to buy an ITIL® Toolkit that will contain all the components at a suitable cost.