ITIL Training Books : Like several other people I was a bit put off by the apparent flimsy book I received for my investment. That’s because I didn’t understand e-training. The links provided allowed me get excellent lectures on the ITIL Process and Certification. I listened to them read the book and passed the ITIL Foundation Exam with high marks.
Donald S. Wilkinson
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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