ITIL transition : This book is alot easier to get the key elements of ITIL than others I have seen out there. It helped me to pass and that is the reason I purchased it so I would say it was well worth its price.
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With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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