ITIL V3 Best Practices Summary : The nice thing about it is that you can access the online course whenever you want and listen to the same session as many times as you wish. If you are a PMP you can claim 18 PDUs for the PMP certifiaction once you pass the ITIL foundation exam. More over you get free newsletters about different ITIL topics from the art of service. ITIL Foundation Complete Certification Kit – Edition: Study Guide Book and Online Course
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