ITIL V3 Bridge : I found the combination of this workbook along with its associated online training/exam prep to be more than enough to fully and properly prepare me to take and pass the ITIL Foundation Exam on my first attempt. It is clearly evident that this training kit was prepared by people that are very knowledgable with ITIL. I would highly recommend this training kit to anyone who is interested in pursuing ITIL certification. Based on my experience with this kit I am continuing my path towards ITIL Expert certification using The Art of Service online training kits and publications.
Raymond Barry (Tewksbury MA)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
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