ITIL V3 Certifications : This kit included just about everything asked in my Foundation exam. While the book was great what set this product apart is the website with its online training forum and extra material. Passed on my first try with 87%.
Fabio Freire (Brooklyn NY)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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