ITIL V3 Cmdb : I was seeking a guide to get me through the ITIL Foundation Certificate. With a lot of experience behind me I felt I didn’t need the investment in a full training course. I found The Art Of Service study guide excellent for providing the content and language I needed to update my knowledge of the ITIL framework for IT Service Management Best Practice. The supporting e-learning was the cherry on the cake making the whole clearer and easier to remember. I believe I passed the certificate because of the (very cost effective) investment I made in The Art of Service.
D. J. Kelly
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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