ITIL V3 Exams : A very good well presented introduction to ITIL Framework and examination especially for a non-ITIL v2 expert. The accompanying website multimedia course is the best part. Probably only issue is there are not many examples: some more examples in certain points will help fut things in place. Will recommend to anyone willing to get introduced into the ITIL world.
Giorgio (Croydon UK)
Learn more about ITIL V3 Exams:
About The Art of Service – learn more about ITIL V3 Exams
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com