ITIL V3 Expert Certification : A comprehensive book with a 1-yr subscription to a terrific series of online presentations. If you have a reasonable amount of IT experience this kit should be all you need to pass the certification exam. Both the book and online course (in that order) can be covered off and reviewed a couple of times within a month or two depending on your personal time management. If you can devote a couple of weeks full-time you’ll be ready for the exam within a month.
Alan Douglas Justa Regla Guy (near Toronto ON Canada)
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