ITIL V3 Foundation Book Free Download : This book and online material is good to understand ITIL and also prepare you well for ITIL foundation exam. It is not a very great book in the sense that it lacks explanation to understand the rationale behind the processes. If your goal is to get detailed knowledge you can explore other options but if your goal is to pass ITIL foundation this book is for you.
K. Shah (NJ USA)
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