ITIL V3 Foundation Certification Dumps : The Study Guide Book and the related online course are effective tools to help you study for and pass the ITIL Foundation exam. I bought the book spent 30-40 hours studying and passed the exam with a modest 85% score. As an exam preparation tool I recommend it. Things I liked: * The book is concise they have distilled the material to what you need to know for the exam separate from an exhaustive tutorial on ITIL. * The book is complete it covers the topics that are on the exam. The online materials contain details on the exam syllabus practice tests etc. * The practice questions in the book and online were good practice for the style and content of the exam. Things I did not like: * The book is dry as mentioned by other reviewers and sometimes reads more like an outline than a book. But I wanted to study for the exam and not plod through an exhaustive reference on ITIL so what did I expect? * The online study material is mostly recorded voice-over-PowerPoint lecture which was not an effective format for me. Other reviewers liked it so maybe that’s a personal problem. * The practice questions were 100% helpful on preparing you for the style of the exam but were maybe 90% helpful for content. I found the exam to contain a few ridiculous and irrationally specific questions that the practice materials did not fully prepare you to expect. Overall I am glad I bought this book and online course and found it effective in helping me pass the exam. In a perfect world for a 5-star rating I would have preferred more engaging reading and slightly better test questions.
James Wing (Seattle USA)
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