ITIL V3 Foundation Dumps : The ITIL Foundation Self-study guide was effective in preparing me for the certification exam. The combination of printed material and e-Learning prepared me for the exam. Though the actual exam questions were a bit more challenging tham the practice exams the material provided a foundation from which I could readily infer the correct answers. The material also provides a reasonable basis for mapping out an imlementation plan for bringing ITIL concepts to my organization.
H. B. Maddry Jr. (Cary NC USA)
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