ITIL V3 Foundation Exam Code : This book and online course provides and concise and easy to understand introduction to ITIL v3. The end-of-chapter tests and online sample exam are very useful to check your understanding of the subject. There are were points presented in the online course which were not covered in the accompanying book. Hence the author should consider making an downloadable document to make up for this short coming. All in all this is a highly recommended study guide for anyone wishing to understand ITIL at a foundation level and pass the ITIL exam.
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