ITIL V3 Foundations : People complain that this book is too short but they only provide what you need to know in order to pass the exam. How much info do you really need to pass a 40 question test? This book and exam is meant to start your path towards ITIL Expert. Thanks to this book I am able to understand the following core books and am 1 step closer to ITIL Expert.
C. Lueken (Columbia MD)
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