ITIL v3 intermediate study material : I bought this book online to pass the ITIL bridge exam. Really superb. All the 5 core processes of ITIL and The Service Lifecycle are explained in simple and very effective way. Online course gives you the convenient to practice at your own time which really I liked it. The book is printed in A4 size with bigger font which is really nice to read. I would recommend any one want to understand ITIL can buy this book.
V. Naranaswamy Kalimuthu Vasanthan (UK)
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