ITIL v3 online exam : For a predominantly technical oriented person who previously had limited knowledge of ITIL this was all the material I needed to use to successfully pass my foundation exam. The concepts were well explained in an easy to understand format with examples where applicable. This helped me relate the theory to existing practices in my workplace which facilitated understanding rather than simply memorising the content. The real advantage of this kit is the ability to study at your own pace in your own time with the online content. The book provides additional material to reinforce the content discussed from the online material and is useful for a quick review. However without going through the online course and prior knowledge of ITIL the book will not be of much use.
Learn more about ITIL v3 online exam:
About The Art of Service – learn more about ITIL v3 online exam
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com