ITIL V3 Service Strategy : Overall opinion: I can only be happy I’ve chosen this certification kit. With only this and a very limited amount of other sources I’ve passed my ITIL Foundation exam in first attempt at over 90%. I can recommend it for self study. Pros: – I’ve actually purchased the version but the online course was already updated and I got access to PDF version of the newer book – It covers all you need to know in order to pass the exam. The book is easy to read and the online course is also friendly. – 3 months access should be enough even for busy or lazy person. – additional resources can also come handy during self-learning Cons: – PDF is good for printout or PC not so good on 6′ e-paper. EPUB or MOBI version would be appreciated. Side notes: I was initially surprised that the online part is not video-based but more like PowerPoint slides with voice-over – but it was still ok.
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