ITIL V3 Services and ITIL Foundation Complete Certification Kit – Study Book and eLearning Program 4th Edition
ITIL V3 Services : The ITIL Foundation Complete Certification Kit lives up to its name. It is indeed a complete treatment of the ITIL body of knowledge. The book coupled with the online study modules is a fast and efficient way to grasp the key ITIL concepts. I highly recommend this book and the the eLearning program!
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About The Art of Service – learn more about ITIL V3 Services
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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