ITIL V3 Study Guide : One of my objectives for my job was to recieve my ITIL foundations certification. I tried the company’s online program which I found very difficult to use. I went to Amazon to find a study guide and purchased this kit after reading the reviews. This book is laid out very logically and I found it easy to understand the material. I passed my certification with a 90%+. I highly recommend this kit.
mary bankes (Malvern pa United States)
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