ITIL V3 The Big Picture : There are many training tools on the market geared toward learning about ITIL. The Art of Service material is hands-down the tops. The book and online modules are easy to understand. They walk you through the learning process step-by-step and visually show your progress. On top of that they are the lowest cost option and fastest route to becoming certified.
Brent Tucker (Chattanooga Tennessee)
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About The Art of Service – learn more about ITIL V3 The Big Picture
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com