ITIL V4 Foundation : I used this material and passed the exam on the first try with an 85%. I’ve taken certifications in the past but this one was by far the least painful of them all. Use the book and the online training and you will be golden!
Learn more about ITIL V4 Foundation:
About The Art of Service – learn more about ITIL V4 Foundation
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com