ANECDOTE –Security Management Security Management in ITIL is a relatively new process in its own right.
Security in ITIL version 1 was one of the key concepts of Availability Management, now it is seen as an umbrella process which has responsibilities right across the board. Business processes can no longer operate without a supply of information.
In fact, more and more business processes consist purely of one or more information systems. Information Security Management ITIL Information Security Management is an important activity, which aims to control the provision of information, and to prevent unauthorized use of information.
For many years, Information Security Management ITIL was largely ignored. However, this is changing.
Security is now considered as one of the main management challenges for the coming years.
The interest in this discipline is increasing because of the growing use of the Internet and e-commerce in particular. Dealing with Risks More and more businesses are opening electronic gateways into their business.
This introduces the risk of intrusion.
What risks do we want to cover, and what measures should we take now and in the next budgeting round? Senior Management has to take decisions and these decisions can only be taken if a thorough risk analysis is undertaken.
This analysis should provide input to Security Management to determine the security requirements.
These requirements affect IT service providers and should be laid down in Service Level Agreements. Security Management ITIL Aims Security Management aims to ensure that the security aspects of services are provided at the level agreed with the customer at all times.
Security is now an essential quality aspect of management. Security Management integrates security in the IT organisation from the service provider’s point of view.
The Code of Practice for Information Security Management (BS 7799) provides guidance for the development, introduction and evaluation of security measures. ANECDOTE –….
Configuration Management Configuration Management – What exactly is it? The best way to describe it is that it is like Asset Management but also unlike it because it is far more than Asset Management. Configuration Management focuses on the relationships between items, to help us understand our infrastructure far more than we do now! Configuration Management – definition
Read more about ITIL Version 1 : Security in ITIL version 1 was one of the key….: