ITIL Version 2 : The information found within the Toolkit is based on the….

ITILITIL Version 2 : The information found within the Toolkit is based on the….

© The Art of Service Pty Ltd 2008 ‘All of the information in this document is subject to copyright.

No part of this toolkit may in any form or by any means (whether electronic or mechanical or otherwise) be copied, reproduced, transmitted or provided to any other person without the prior written permission of The Art of Service Pty Ltd, who owns the copyright.’ Introduction Many organizations are looking to implement Risk Management as a way to improve the structure and quality of the business. This document describes the contents of the Risk Management Toolkit.

The information found within the Toolkit is based on the ITIL Version 3 framework, focusing on the processes of Information Security Management and IT Service Continuity Management.

In addition, to these processes are the methodologies supported by ITIL Version 3 eg M_o_R and CRAMM which are considered ‘best practice’ all over the world. There are also valuable insights in to managing risks within Project Management, specifically the increasingly popular PRINCE 2 methodology. The Toolkit is designed to answer a lot of the questions about Risk Management and provide you with useful guides, templates and essential, but simple assessments. The information found within the Toolkit is based on the ITIL Version 2 framework, specifically the processes of Information Security Management and IT Service Continuity Management.

In addition to these processes are the methodologies supported by ITIL and used widely all over the world eg M_o_R and CRAMM. There are also valuable insights in to managing risks within Project Management, specifically the increasingly popular PRINCE 2 methodology. The assessments and questionnaire will help you identify the areas within your organization that require the most activity in terms of change and improvement. Presentations can be used to educate or be used as the basis for management presentations or when making business cases for Risk Management implementation. The additional information will enable you to improve your organizations methodology knowledge base. The toolkit serves to act as a starting point.

It will give you a clear path to travel.

It is designed to be a valuable source of information and activities. The Risk Management Toolkit: Flows logically, Is scalable, Provides presentations, templates and documents, Saves you time.

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ITIL and ITIL Version 2 : The information found within the Toolkit is based on the….

ITIL - ITIL Version 2 : The information found within the Toolkit is based on the….

ITIL and ITIL Version 2 : The information found within the Toolkit is based on the….

ITIL - ITIL Version 2 : The information found within the Toolkit is based on the….