ITIL Webcast : I used this book in conjunction with the official documentation to prepare for my exams and found the book presented the material in a well structured and understandable format.
Gary Follett (Sydney Australia)
Learn more about ITIL Webcast:
About The Art of Service – learn more about ITIL Webcast
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com