http://theartofservice.com/itil Sat, 25 Mar 2006 20:34:45 +0000 http://backend.userland.com/rss092 en Financial regulatory guidance over deployment of open source software (IT-Director.com)Should there be financial regulatory guidance over the growing use of open source software in the UK financial services sector? Adobe releases new Flash software for mobile devices (InfoWorld)( InfoWorld ) - Adobe Systems on Tuesday introduced Macromedia Flash Lite 2 and ... http://theartofservice.com/itil/financial-regulatory-guidance-over-deployment-of-open-source-software-it-directorcom Advanced Help Desk Launches Its New Web Based Help Desk Software Solution To Improve Online Customer Service (PR Web)AdvancedHelpDesk.com: Recent creation of a Web-based customer support & service desk software solution saves online business owners tons of customer support hours and improve customer service while reducing costs. [PRWEB Dec 29, ... http://theartofservice.com/itil/advanced-help-desk-launches-its-new-web-based-help-desk-software-solution-to-improve-online-customer-service-pr-web Pen pals (San Francisco Bay View)Speak up for a child in foster care. San Francisco’s foster children need your help. Be a Court Appointed Special Advocate. Men and people of color are especially needed. Training provided. Call for upcoming orientations dates and locations, 415-398-8001. Info, www.sfcasa.org. Autotask Offers Professional Services Group ... http://theartofservice.com/itil/pen-pals-san-francisco-bay-view-2 Juniper Networks Layered Security Solution (ISP-Planet)Wombat Help Desk works with the Platypus Billing System to manage trouble tickets in a way that ensures problems get resolved. Cell Phone Users Dissatisfied With Online Help: Report (Advanced IP Pipeline)Web access is extremely important according to 83% of cell phone users, yet only 29% ... http://theartofservice.com/itil/juniper-networks-layered-security-solution-isp-planet Speedev enhances application lifecycle offering (InfoWorld via Yahoo! News)Speedev this week upgraded its application development lifecycle offering that is geared toward managing software products and projects. A look at Joe Nacchio (Denver Post)New York Brooklyn’s gritty neighborhood of Red Hook is less than an hour’s drive from woodsy Mendham, N.J., but ... http://theartofservice.com/itil/speedev-enhances-application-lifecycle-offering-infoworld-via-yahoo-news Ford’s Fix Could Send Help Desk Offshore (Systems Management Pipeline)General Motors Corp. isn’t the only troubled automaker looking to run a more-efficient IT shop. Under a new outsourcing deal, Ford Motor Co. is driving toward a more-simplified IT operation by centralizing key technology operations and aggressively adopting standards. Fujitsu Siemens to ... http://theartofservice.com/itil/fords-fix-could-send-help-desk-offshore-systems-management-pipeline-2 Pen pals (San Francisco Bay View)Speak up for a child in foster care. San Francisco’s foster children need your help. Be a Court Appointed Special Advocate. Men and people of color are especially needed. Training provided. Call for upcoming orientations dates and locations, 415-398-8001. Info, www.sfcasa.org. EU threatens Microsoft with penalties ... http://theartofservice.com/itil/pen-pals-san-francisco-bay-view Ford’s Fix Could Send Help Desk Offshore (Systems Management Pipeline)General Motors Corp. isn’t the only troubled automaker looking to run a more-efficient IT shop. Under a new outsourcing deal, Ford Motor Co. is driving toward a more-simplified IT operation by centralizing key technology operations and aggressively adopting standards. IBM Acquiring Bowstreet ... http://theartofservice.com/itil/fords-fix-could-send-help-desk-offshore-systems-management-pipeline LiveTime Software Announces Version 3.7 of its Java-Based Customer Service and Support Applications with Integrated (PR Web via Yahoo! News)Newport Beach, CA (PRWEB) December 14, 2005 — LiveTime Software , a leading provider of Java -based Customer Service and Support software, today announced the availability of LiveTime Help Desk version ... http://theartofservice.com/itil/livetime-software-announces-version-37-of-its-java-based-customer-service-and-support-applications-with-integrated-pr-web-via-yahoo-news LiveTime Software and Rave Computer Announce Hardware Distribution and Sales Agreement (PR Web)Partnership Expands to Include Help Desk and Support Desk Appliances [PRWEB Nov 29, 2005] HELP DESK: Record company recalls CDs (The Charlotte Observer)To understand what record company Sony BMG did that was so despicable — and why a pair ... http://theartofservice.com/itil/livetime-software-and-rave-computer-announce-hardware-distribution-and-sales-agreement-pr-web