Configuration Management Context Diagram Configuration management context diagram really refers to the Service Support process model.
The Detail from every process is maintained in the CMDB which the Configuration management process is responsible for! Configuration management context diagram – How Service Support fits together INCLUDEPICTURE “../../ITIL/Planning%20to%20Implement%20Service%20Management/app/content/images/gr000002_large.gif” \* MERGEFORMATINET Source: Service Support, OGC 2000 It is very difficult to comprehend how all these processes work but this is the best diagram to do it view.
If there ever was a picture that painted 1000 words – this is it!
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