ITSMF PRESENTATION – HOW ITIL AND ITSM SAVES THE CLOUD COMPUTING PROVIDERS

Today I presented at the Queensland chapter meeting of the itSMF usergroup.

The topic I was asked to present on was on the connection between ITIL® / ITSM and Cloud Computing. Rather than talking about our Cloud Computing Certification Pathway, I decided to talk about my own experience with Cloud Computing… it’s a case study and it touched on the good, the bad and the really ugly!

Below is a link to the slides, enjoy and feel free to email me for further information or the story behind the slides ;-)

cloud computing itsmf June2010

http://ivankamenken.wordpress.com/2010/06/09/itsmf-brisbane-presentation-how-ITIL®-and-itsm-saves-the-cloud-computing-providers/

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