Latest ITIL : I used this certification kit to study for the ITIL exam. The book was a good study aid because it explained everything simply and didn’t over complicate anything. The online review was also very helpful because it was like I was learning the material in a classroom setting. After each chapter in both the book and the online review there were mini quizzes to test your comprehension of the material. Overall a very good study kit – I have already recommended it to my collegues 🙂
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