It’s getting closer… the release of the new ITIL V3 Capability  and Lifecycle Modules, that is.  There has been a lot of hype around this “impending release” – though not as much hoo ha as the launch of the new Apple 3G Iphone (that redefined the concept of the 2^nd coming!!!!)

As far as we have been told, the exams are available for releases sometime Mid October.  This means that we are able to start offering these programs from that date…. So get ready.. The Capability Modules are replacing the old V2 Practitioner programs.  And about time too, I say.   I have seen and shared the frustrations from IT staff who want to continue to develop their V3 knowledge, and really start to really value add for their business, just as the V3 Service  lifecycle model intended…

Now, before you get too excited, it’s only some of the Capability and Lifecycle modules:

Lifecycle Modules -  Service Transition, Service Operation

Capability modules: Service Offerings & Agreements (the new IPAD), Operational Support & Analysis (the new IPSR), Release, Control & Validation (the new          IPRC)

Others will be released shortly after…January…

Keep a close eye on our training calendar for dates..

My advice – put in a Professional Development form NOW!!!

Till next time Cheers from the ITIL Australia Team at The Art of Service

Michael