Material ITIL V3 Foundation : Lets make no mistake here this subject is DRY almost desert like in fact. I bought the offical book from OGC couldn’t make any headway and almost gave up. I decided to buy the ITIL Foundation Complete Certification Kit. I read the book and followed the complimentary online Moodle based course. The layout and explanations seemed to be much easier to follow and more importantly the information appeared to be going in. 4 weeks later I booked my test and passed enough said.
Mr. R Welsh
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