So who are the kind of people Microsoft wants to be Microsoft Certified Desktop Support Technician (MCDST)?
Well they are certainly looking for people, who are very cunning in terms of sorting out the problems as well as being good with making people feel comfortable with just talking.
Now this may be easy basic requirements, or it may just be the other way around, but to put it simply, it is still not finished.
For a person to become a MCDST, he still needs to pass the Certification Examination of that job, and it can be very complicated for the unprepared.
Well, all Examinations can be very hard for the unprepared, but this doesn’t goes on to say that people shouldn’t bother with the MCDST anymore.
Rather, it is encouraged and if the word “Microsoft” is not enough to make a MCDST out of anyone, then they should consider next the business value of having that Certification.
Now, if they are really serious in passing the Examination then they should enrol themselves on the MCDST courses, which are really helpful in terms of reorientating programmers, and non-programmers alike.
And this is a sure-fire way of making the unprepared ready as the courses are designed to provide the Examinees the necessary qualifications of a good IT support technician, which is vital for any person going to take the Examination.
Now think of this fact, which might be unthinkable to a few outsiders.
These courses are credible and helpful enough that people, who are not Computer experts, get the MCDST Certification, and while books help and self-studying, courses are certainly the most helpful of the lot.