The British government instructed the CCTA (Central Computer and Communication Agency) to develop an approach that will be dedicated to efficient and cost effective resources in the IT industry. This was the time when ITIL® came into existence. This was considered as a framework for IT services. Today CCTA is known as ITIL® OGC (Office of Government of Commerce).

OGC ITIL® relationship

OGC is the governing authority for ITIL® and it has the copyright for all the published material related to ITIL®. OGC understood the need for Service Management in IT industry at a very crucial time when industries needed more organization along with expansion.

Today OGC has an arrangement with the leading accreditation agencies EXIN and ISEB to conduct ITIL® exams at three levels (foundation, practitioner and manager) across the globe. OGC will have to be more active as the popularity of ITIL® has been increasing at a very fast rate.

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