This course provides you with an overview of the publications and ISO/IEC 20000 Part 1 of the standard and the role it fulfills within the IT service management domain. The course is designed for everyone within the organization who requires a high level  Product Details...

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Course Description: Exam preparation: 80 multiple choice exam style questions (and answers), PLUS one EXIN mock exam, designed to test your knowledge and understanding of ISO/IEC 20000 at a Foundation level. Learning Objectives: At the end of this  Product Details...

$60.00

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The accredited ISO 20000 3 day consultant program will allow participants to master the ISO 20000 standard and prepare for the associated certification.  Product Details...

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ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Second Edition Ivanka Menken Category : Comp  Product Details...

$39.95

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ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course  Product Details...

$99.95

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This 2-day program offers the perfect opportunity to discover the ISO/IEC 20000 standard and how it will help you in achieving the benefits from the ITIL Service Management processes.  Product Details...

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Duration : 20 Hours Course Delivery : Self Paced E-Learning "Did the online Course, took the test, and here's my review The ISO/IEC 20000 Online Foundation Course is an invaluable study aid for passing the Certification. Highly recommended. I  Product Details...

$255.00

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A series of 14 individual Process Charts to give you a summary overview of all processes in the ISO/IEC 20000 standard. A must have tool as part of any successful implementation project!  Product Details...

$69.00

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The ISO 20000 Implementation Toolkit & Library This entire library of items included was developed by leading ITSM professionals, with countless years of experience, and support all the key processes.  Product Details...

$249.00

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