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A Great Start: ITIL V3 Starter Toolkit

Get Aligned With ITIL V3 Principles Quickly With This Comprehensive Resource The Information Technology Infrastructure Library (ITIL) is now the world standard for IT service management. Most companies have embraced, and expect compliance with, the IT  Product Details...

€249.00

A Must: The Complete ITIL V3 Readiness Assessment Kit

We bring you The Complete ITIL V3 Readiness Assessment – and it does all this for you: it has the basics of the Service Management processes in it, same as V2, BUT it has an extensive gap analysis in it for each of the new V3 volume that tells you exactly  Product Details...

€99.00

ITIL Facts Sheets for all twelve disciplines

We are pleased to be able to offer a unique reference kit comprising a series of 12 ITIL (3 page) fact sheets..... covering each of the main ITIL disciplines: Availability Management; Capacity Management; Change Management; Configuration Management; Finan  Product Details...

€59.00

ITIL Mindmaps for all twelve disciplines

Developed by content experts the ITIL Mindmaps are the most simplified, visual and concise description of the processes defined in the Service Delivery and Service Support areas. These summaries present the salient points regarding each of the process  Product Details...

€79.00

The Full Set of ITIL Toolkits

All 12 ITIL Toolkits for the price of 10. The Complete Set of ITIL Toolkits  Product Details...

€1,990.00


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E-Book: Foundations of IT Service Management Based on ITIL® V3 (
E-Book: Foundations of IT Service Management Based on ITIL® V3 (
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