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Call Center 100 Success Secrets

Call Center 100 Success Secrets  Product Details...

$15.95

Contact Center Complete Handbook

Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations With Help Desk, Call Center, Support Center and Service Desk Gerard Blokdijk / Ivanka Menken Our Price : $49.95 C  Product Details...

$49.95

E-Book: Continual Service Improvement (ITIL V3, CSI)

E-Book: Continual Service Improvement (ITIL V3, CSI) (Engelse Versie) .. (english version)  Product Details...

$135.00

Help Desk 100 Success Secrets

Help Desk 100 Success Secrets - Helpdesk Need to Know topics covering Help desk jobs, Help desk software, computer Help desk, Help desk support, Helpdesk jobs, IT Help desk and Much more  Product Details...

$15.95

Help Desk, Service Desk Best Practice Handbook

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL Theory into Practice  Product Details...

$49.95

IT Professional's Guide to Policies and Procedures

IT Professional's Guide to Policies and Procedures - Solid, straightforward and effective Guide to IT Policies and Procedures - 103 sources for Better Written Policies and Procedures Gerard Blokdijk / Ivanka Menken Our Price : $59.95 Category : Co  Product Details...

$59.95

ITIL V3 Foundation Complete Certification Kit

ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course  Product Details...

$99.95

ITIL V3 MALC - Managing Across the Lifecycle of IT Services

ITIL V3 MALC - Managing Across the Lifecycle of IT Services Best Practices Study and Implementation Guide Ivanka Menken Our Price : $59.95 Category : Computing, Internet Size : 5832 KB Print-ISBN : 9781921573965 Publisher : Emereo Pty Ltd  Product Details...

$59.95

MCDST 100 Success Secrets Microsoft Certified Desktop Support

MCDST 100 Success Secrets Microsoft Certified Desktop Support Technician 100 Most Asked Questions on Supporting Users and Troubleshooting a Microsoft Windows Operating System and Desktop applications  Product Details...

$19.95

MCDST Microsoft Certified Desktop Support Exam Book

MCDST Microsoft Certified Desktop Support Technician Certification Exam Preparation Course in a Book for Passing the MCDST Microsoft Certified Desktop Support Technician Exam - The How To Pass on Your First Try Certification Study Guide William Manning  Product Details...

$29.95

Service Desk Process Kit

The Service Desk is Your Company's First Point of Contact for IT Services The process of Service Desk Management is essential for day-to-day operations as it's usually the single point of contact for most of the organization's IT needs. Needless  Product Details...

$249.00

Support Center Complete Handbook

Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer expectations with help desk, support center and service desk Gerard Blokdijk / Ivanka Menken Our Price : $49.95 Category : Bus  Product Details...

$49.95




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The ITIL V3 Service Management Awareness Pocket Guide
The ITIL V3 Service Management Awareness Pocket Guide
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CompTIA A+ Exam Preparation Course in a Book for Passing the Com
ISO/IEC 20000 Certification and Implementation Guide 2nd Edition
ISO/IEC 20000 Certification and Implementation Guide 2nd Edition
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