ABC of ICT - An Introduction to the Attitude,Behavior and Culture of ICT  Product Details...

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Author: Remko van der Pols

Application management refers to the maintenance and enhancement of information systems, and accounts for a large proportion of IT expenditure.  Product Details...

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This management guide is aimed at business and IT managers as well as consultants. It explains what ASL is and how it can help your organization.  Product Details...

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E-Book: Frameworks for IT Management (english version)  Product Details...

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E-Book: ISO 9001: 2000 The Quality Management Process (english version)  Product Details...

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E-Book: IT Service Management Global Best Practices Volume 1 (2008) (english version)  Product Details...

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E-Book: PRINCE2 - A no nonsense Management Guide (english version)  Product Details...

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E-Book: Risk Management based on M_o_R - A Management Guide (english version)  Product Details...

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E-Book: Six Sigma for IT Management - A Pocket Guide (english version)  Product Details...

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Guide to Digital Rights Management  Product Details...

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Implementing IT Governance  Product Details...

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Information Security based on ISO 27001 and ISO 17799 (English Version)  Product Details...

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ISO / IEC 20000 An Introduction  Product Details...

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This guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance standards in the IT management domain.  Product Details...

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IT Service Management Global Best Practices Volume 1 (2008)  Product Details...

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This new title presents readers with an approach to software development that builds on established processes and also achieves a goal of better alignment of IT services within the business needs. The concept of IT service design is certainly not a new  Product Details...

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MINCE® – A Framework for Organizational Maturity  Product Details...

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MOF - Microsoft Operations Framework: V4.0  Product Details...

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This new title by a PRINCE2 accredited trainer, Charles Fox, is designed to give those attending courses light pre-reading material so that the are familiar with concepts before the course. It also is useful for those not attending the course but needing  Product Details...

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A quick yet thorough reference to risk management in a handy sized format. Uses principles, processes and key terms which are consistent with OGC advice and guidance on risk management, to supply a best practice approach.   Product Details...

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Sarbanes-Oxley Body of Knowledge (SOXBoK): An Introduction  Product Details...

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This Pocket Book, a sister to a larger, more detailed book in the series, particularly aims to merge ITIL and Six Sigma into a single approach for continuous improvement of IT service organizations.  Product Details...

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Six Sigma Handbook: Complete Six Sigma Smarter Solutions Guide for Implementing Six Sigma in Your Organization.  Product Details...

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The 'how to' of Six Sigma, filled with practical examples. One thing's for sure: The Six Sigma Toolkit makes Six Sigma initiatives far more straight forward. No doubt about it: it de-mystifies Six Sigma, is fast and easy to use and your number-one sour  Product Details...

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The EFQM Excellence model for Assessing Organizational Performance  Product Details...

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TOGAF™ Version 8.1.1 Enterprise Edition – A Pocket Guide  Product Details...

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