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ISO/IEC 20000
ISO/IEC 20000
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A Managers Guide to Service Management. 5th edition (updated for
This publication is a comprehensive introduction to service management.
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$74.38
You Save: 12.50%
Achieving ISO/IEC 20000 : Enabling change (BIP 0035)
Provides advice on planning, designing and implanting change, configuration and release management.
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$50.96
You Save: 15.00%
E-Book: Implementing ISO/IEC 20000 Certification, The Roadmap
E-Book: Implementing ISO/IEC 20000 Certification, The Roadmap (english version)
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$49.95
Introducing ISO/IEC 20000 eLearning
This course provides you with an overview of the publications and ISO/IEC 20000 Part 1 of the standard and the role it fulfills within the IT service management domain. The course is designed for everyone within the organization who requires a high level
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$225.00
ISO 9001:2000 The Quality Management Process
ISO 9001:2000 The Quality Management Process (English Version)
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$39.38
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ISO/IEC 20000 Foundation Complete Certification Kit
ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course
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$99.95
ISO/IEC 20000 Online Learning Foundation
Duration : 20 Hours
Course Delivery : Self Paced E-Learning
"Did the online Course, took the test, and here's my review
The ISO/IEC 20000 Online Foundation Course is an invaluable study aid for passing the Certification. Highly recommended.
I
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$255.00
ISO/IEC 20000 Process Charts
A series of 14 individual Process Charts to give you a summary overview of all processes in the ISO/IEC 20000 standard. A must have tool as part of any successful implementation project!
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$69.00
ISO/IEC 20000 Toolkit
The ISO 20000 Implementation Toolkit & Library
This entire library of items included was developed by leading ITSM professionals, with countless years of experience, and support all the key processes.
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$249.00
ITIL IT Service Management
ITIL IT Service Management - 100 Most Asked questions on IT Service Management and ITIL Foundation Certification, Training and Exams
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$15.95
NEW; The ISO/IEC 20000 Tool Kit
New Tool Kit to Achieve Global IT Service Management Accreditation
The Art of Service has released the latest version of the ISO/IEC 20000 Tool Kit, helping you to achieve ISO/IEC 20000 certification
Already an ITIL and ISO/IEC 20000 education mar
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$249.00
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