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ISO/IEC 20000
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This publication is a comprehensive introduction to service management.
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$85.00
$74.38
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Provides advice on planning, designing and implanting change, configuration and release management.
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$59.95
$50.96
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This course provides you with an overview of the publications and ISO/IEC 20000 Part 1 of the standard and the role it fulfills within the IT service management domain. The course is designed for everyone within the organization who requires a high level
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$175.00
$45.00
$39.38
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ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course
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$99.95
Duration : 20 Hours
Course Delivery : Self Paced E-Learning
"Did the online Course, took the test, and here's my review
The ISO/IEC 20000 Online Foundation Course is an invaluable study aid for passing the Certification. Highly recommended.
I
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$255.00
A series of 14 individual Process Charts to give you a summary overview of all processes in the ISO/IEC 20000 standard. A must have tool as part of any successful implementation project!
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$69.00
The ISO 20000 Implementation Toolkit & Library
This entire library of items included was developed by leading ITSM professionals, with countless years of experience, and support all the key processes.
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$249.00
New Tool Kit to Achieve Global IT Service Management Accreditation
The Art of Service has released the latest version of the ISO/IEC 20000 Tool Kit, helping you to achieve ISO/IEC 20000 certification
Already an ITIL and ISO/IEC 20000 education mar
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$249.00
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