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Having undergone a major revision, the new service lifecycle-based guidance incorporates the best from the previous two versions and tested current best practice for ITSM. The five titles forming the core of ITIL practice are:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement.
Each manual costs $ 169 , if bought individually, but the whole set can be bought for a discounted price of $ 120 per book.
Also: you have a choice if you would like the printed book version, or the PDF version at no extra cost.
We bring you The Complete ITIL V3 Readiness Assessment – and it does all this for you: it has the basics of the Service Management processes in it, same as V2, BUT it has an extensive gap analysis in it for each of the new V3 volume that tells you exactly
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$99.00
Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service managemen
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$175.00
E-Book: Continual Service Improvement (ITIL V3, CSI) (Engelse Versie) .. (english version)
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$135.00
The Official Introduction to the ITIL Service Lifecycle is the official introduction to the guidance’s newly adopted structure and represents an important and major evolutionary step forward. The refresh has transformed the guidance into the most innova
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$59.95
ITIL V2 Agree and Define (IPAD) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPAD Complete Certification Kit
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$595.00
ITIL V2 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V2 Foundation Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Complete Certification Kit
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$595.00
ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certifi
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 2051 KB
Print-ISBN : 9
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$29.95
You can enjoy considerable cost savings when you purchase the ITIL Version 3 core publications collection as a bookpack:
* Service Strategy
* Service Design
* Service Transition
* Service Operation
* Continual Service Improvemen
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$495.00
ITIL V3 Service Lifecycle Service Strategy (SS) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle SS Exam
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 614 KB
Print-ISBN : 9781921
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$29.95
ITIL V3 MALC - Managing Across the Lifecycle Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate MALC Complete
Ivanka Menken
Our Price : $595.00
Category : Computing, Internet
Size : 5985 KB
ISBN : 9781921573972
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$595.00
ITIL V3 MALC - Managing Across the Lifecycle of IT Services Best Practices Study and Implementation Guide
Ivanka Menken
Our Price : $59.95
Category : Computing, Internet
Size : 5832 KB
Print-ISBN : 9781921573965
Publisher : Emereo Pty Ltd
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$59.95
ITIL V3 MALC Managing Across the Lifecycle Certification Exam Preparation Course in a Book for Passing the ITIL V3 Managing Across the Lifecycle Exam
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 672 KB
Print-ISBN : 978
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$29.95
ITIL V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate OSA
Ivanka Menken / Tim Malone / Gerard Blokdijk
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$595.00
ITIL V3 Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate PPO Capability
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$595.00
ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV
Gerard Blokdijk / Ivanka Menken / Tim Malone
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$595.00
ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide
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$59.95
ITIL V3 Service Capability PPO Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability PPO Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V3 Service Capability RCV - Release, Control and Validation of IT Services Best Practices Study and Implementation Guide
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$59.95
ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V3 Service Capability SOA Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability SOA Exam - How To Pass
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$29.95
ITIL V3 Service Lifecycle Service Design (SD) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Design
Gerard Blokdijk / Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 655 KB
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$29.95
ITIL V3 Service Lifecycle Service Operation (SO) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Operation
Gerard Blokdijk / Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 6
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$29.95
ITIL V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate SOA
Gerard Blokdijk / Tim Malone / Menken Ivanka
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$595.00
'Key Element Guide Continual Service Improvement' is a handy reference guide to the core Continual Service Improvement publication.
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$17.94
'Key Element Guide Service Design' is a handy reference guide to the core Service Design publication.
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$17.94
'Key Element Guide Service Operation' is a handy reference guide to the core Service Operation publication.
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$13.50
'Key Element Guide Service Strategy' is a handy reference guide to the core Service Strategy publication.
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$13.50
'Key Element Guide Service Transition' is a handy reference guide to the core Service Transition publication.
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$13.50
SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement Processes
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$39.95
In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT services solutions and processes
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$145.00
By focusing on delivery and control process activities, a highly desirable, steady state of managing services can be achieved on a day-to-day basis. To ensure it is integrated with the rest of the ITIL library, guidance is based on a selection of familiar
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$145.00
A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent tit
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$145.00
Service Transition focuses on the broader, long-term change management role and release practices, so that risks, benefits, delivery mechanism and the ease of ongoing operations of service are considered. This publication provides guidance and process act
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$145.00
$29.95
$26.96
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The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service....
Gerard Blokdijk / Ivanka Menken / Claire Engle
Our Price : $49.95
Category : Computing, Internet
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$49.95
The ITIL V3 Service Management Awareness Pocket Guide - The ITIL v3 Pocket Toolbook: A Quick Reference Guide to all the processes and activities for Improving Quality and Speed
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$16.95
TMap is a test method that can be summarised by four essential points:
1)The client manages the test process on rational and economic grounds: Business Driven Test Management (BDTM). 2
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$59.95
$53.96
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