We bring you The Complete ITIL V3 Readiness Assessment – and it does all this for you: it has the basics of the Service Management processes in it, same as V2, BUT it has an extensive gap analysis in it for each of the new V3 volume that tells you exactly  Product Details...

$99.00

Quantity:

E-Book: Continual Service Improvement (ITIL V3, CSI) (Engelse Versie) .. (english version)  Product Details...

$135.00

Quantity:

E-Book: Foundations of IT Service Management Based on ITIL® V3 (english version)  Product Details...

$49.95

Quantity:

E-BOOK: Introduction to ITIL V3 Service Lifecycle (english version) ISBN: 9780113310623  Product Details...

$49.95

Quantity:

E-Book: Service Design (ITIL V3, SD) (english version)  Product Details...

$135.00

Quantity:

Implementing IT Governance  Product Details...

$55.00
$48.13
You Save: 12.50%

Quantity:

The Official Introduction to the ITIL Service Lifecycle is the official introduction to the guidance’s newly adopted structure and represents an important and major evolutionary step forward. The refresh has transformed the guidance into the most innova  Product Details...

$59.95

Quantity:

ITIL IT Service Management - 100 Most Asked questions on IT Service Management and ITIL Foundation Certification, Training and Exams  Product Details...

$15.95

Quantity:

ITIL V2 Agree and Define (IPAD) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPAD Complete Certification Kit  Product Details...

$595.00

Quantity:

ITIL V2 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V2 Foundation Exam - The How To Pass on Your First Try Certification Study Guide  Product Details...

$29.95

Quantity:

ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Complete Certification Kit  Product Details...

$595.00

Quantity:

ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam - The How To Pass on Your First Try Certification Study Guide  Product Details...

$29.95

Quantity:

You can enjoy considerable cost savings when you purchase the ITIL Version 3 core publications collection as a bookpack: * Service Strategy * Service Design * Service Transition * Service Operation * Continual Service Improvemen  Product Details...

$495.00

Quantity:

ITIL V3 Service Lifecycle Service Strategy (SS) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle SS Exam Ivanka Menken Our Price : $29.95 Category : Computing, Internet Size : 614 KB Print-ISBN : 9781921  Product Details...

$29.95

Quantity:

ITIL V3 MALC - Managing Across the Lifecycle Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate MALC Complete Ivanka Menken Our Price : $595.00 Category : Computing, Internet Size : 5985 KB ISBN : 9781921573972   Product Details...

$595.00

Quantity:

ITIL V3 MALC - Managing Across the Lifecycle of IT Services Best Practices Study and Implementation Guide Ivanka Menken Our Price : $59.95 Category : Computing, Internet Size : 5832 KB Print-ISBN : 9781921573965 Publisher : Emereo Pty Ltd  Product Details...

$59.95

Quantity:

ITIL V3 MALC Managing Across the Lifecycle Certification Exam Preparation Course in a Book for Passing the ITIL V3 Managing Across the Lifecycle Exam Ivanka Menken Our Price : $29.95 Category : Computing, Internet Size : 672 KB Print-ISBN : 978  Product Details...

$29.95

Quantity:

ITIL V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate OSA Ivanka Menken / Tim Malone / Gerard Blokdijk  Product Details...

$595.00

Quantity:

ITIL V3 Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate PPO Capability  Product Details...

$595.00

Quantity:

ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV Gerard Blokdijk / Ivanka Menken / Tim Malone  Product Details...

$595.00

Quantity:

ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide  Product Details...

$59.95

Quantity:

ITIL V3 Service Capability PPO Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability PPO Exam - The How To Pass on Your First Try Certification Study Guide  Product Details...

$29.95

Quantity:

ITIL V3 Service Capability RCV - Release, Control and Validation of IT Services Best Practices Study and Implementation Guide  Product Details...

$59.95

Quantity:

ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam - The How To Pass on Your First Try Certification Study Guide  Product Details...

$29.95

Quantity:

ITIL V3 Service Capability SOA Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability SOA Exam - How To Pass  Product Details...

$29.95

Quantity:

ITIL V3 Service Lifecycle Service Design (SD) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Design Gerard Blokdijk / Ivanka Menken Our Price : $29.95 Category : Computing, Internet Size : 655 KB   Product Details...

$29.95

Quantity:

ITIL V3 Service Lifecycle Service Operation (SO) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Operation Gerard Blokdijk / Ivanka Menken Our Price : $29.95 Category : Computing, Internet Size : 6  Product Details...

$29.95

Quantity:

ITIL V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate SOA Gerard Blokdijk / Tim Malone / Menken Ivanka  Product Details...

$595.00

Quantity:

'Key Element Guide Continual Service Improvement' is a handy reference guide to the core Continual Service Improvement publication.  Product Details...

$17.94

Quantity:

'Key Element Guide Service Design' is a handy reference guide to the core Service Design publication.  Product Details...

$17.94

Quantity:

'Key Element Guide Service Operation' is a handy reference guide to the core Service Operation publication.  Product Details...

$13.50

Quantity:

'Key Element Guide Service Strategy' is a handy reference guide to the core Service Strategy publication.  Product Details...

$13.50

Quantity:

'Key Element Guide Service Transition' is a handy reference guide to the core Service Transition publication.  Product Details...

$13.50

Quantity:

ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certifi Ivanka Menken Our Price : $29.95 Category : Computing, Internet Size : 2051 KB Print-ISBN : 9  Product Details...

$29.95

Quantity:

SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement Processes  Product Details...

$39.95

Quantity:

In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT services solutions and processes  Product Details...

$145.00

Quantity:

By focusing on delivery and control process activities, a highly desirable, steady state of managing services can be achieved on a day-to-day basis. To ensure it is integrated with the rest of the ITIL library, guidance is based on a selection of familiar  Product Details...

$145.00

Quantity:

A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent tit  Product Details...

$145.00

Quantity:

Service Transition focuses on the broader, long-term change management role and release practices, so that risks, benefits, delivery mechanism and the ease of ongoing operations of service are considered. This publication provides guidance and process act  Product Details...

$145.00

Quantity:

The EFQM Excellence model for Assessing Organizational Performance  Product Details...

$29.95
$26.96
You Save: 10.00%

Quantity:

The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service.... Gerard Blokdijk / Ivanka Menken / Claire Engle Our Price : $49.95 Category : Computing, Internet   Product Details...

$49.95

Quantity:

The ITIL V3 Service Management Awareness Pocket Guide - The ITIL v3 Pocket Toolbook: A Quick Reference Guide to all the processes and activities for Improving Quality and Speed  Product Details...

$16.95

Quantity:

TMap is a test method that can be summarised by four essential points: 1)The client manages the test process on rational and economic grounds: Business Driven Test Management (BDTM). 2  Product Details...

$59.95
$53.96
You Save: 10.00%

Quantity: