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ITIL Version 3 Books
ITIL Version 3 Books
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Having undergone a major revision, the new service lifecycle-based guidance incorporates the best from the previous two versions and tested current best practice for ITSM.
Each manual costs $ 169 , if bought individually, but the whole set can be bought for a discounted price of $ 120 per book.
Also: you have a choice if you would like the printed book version, or the PDF version at no extra cost.
Having undergone a major revision, the new service lifecycle-based guidance incorporates the best from the previous two versions and tested current best practice for ITSM.
The five titles forming the core of ITIL practice are:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement.
Each manual costs $ 169 , if bought individually, but the whole set can be bought for a discounted price of $ 120 per book.
Also: you have a choice if you would like the printed book version, or the PDF version at no extra cost.
A Must: The Complete ITIL V3 Readiness Assessment Kit
We bring you The Complete ITIL V3 Readiness Assessment – and it does all this for you: it has the basics of the Service Management processes in it, same as V2, BUT it has an extensive gap analysis in it for each of the new V3 volume that tells you exactly
Product Details...
€99.00
Continual Service Improvement (CSI)
Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service managemen
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€139.00
Foundations of IT Service Management Based on ITIL® V3
Foundations of IT Service Management Based on ITIL® V3 (english version)
Product Details...
€45.00
Introduction to ITIL 3 Service Lifecycle
The Official Introduction to the ITIL Service Lifecycle is the official introduction to the guidance’s newly adopted structure and represents an important and major evolutionary step forward. The refresh has transformed the guidance into the most innova
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€49.95
ITIL V3 Lifecycle Publication Suite
You can enjoy considerable cost savings when you purchase the ITIL Version 3 core publications collection as a bookpack:
* Service Strategy
* Service Design
* Service Transition
* Service Operation
* Continual Service Improvemen
Product Details...
€440.00
Key Element Guide Continual Service Improvement
'Key Element Guide Continual Service Improvement' is a handy reference guide to the core Continual Service Improvement publication.
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€13.50
Key Element Guide Service Design
'Key Element Guide Service Design' is a handy reference guide to the core Service Design publication.
Product Details...
€13.50
Key Element Guide Service Operation
'Key Element Guide Service Operation' is a handy reference guide to the core Service Operation publication.
Product Details...
€13.50
Key Element Guide Service Strategy
'Key Element Guide Service Strategy' is a handy reference guide to the core Service Strategy publication.
Product Details...
€13.50
Key Element Guide Service Transition
'Key Element Guide Service Transition' is a handy reference guide to the core Service Transition publication.
Product Details...
€13.50
Service Design (SD)
In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT services solutions and processes
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€125.00
Service Operation (SO)
By focusing on delivery and control process activities, a highly desirable, steady state of managing services can be achieved on a day-to-day basis. To ensure it is integrated with the rest of the ITIL library, guidance is based on a selection of familiar
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€125.00
Service Strategy (SS)
A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent tit
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€125.00
Service Transition (ST)
Service Transition focuses on the broader, long-term change management role and release practices, so that risks, benefits, delivery mechanism and the ease of ongoing operations of service are considered. This publication provides guidance and process act
Product Details...
€125.00
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