Home  OGC ITIL Books
Browse
Free Super Saver ExPress Shipping on all orders at Theartofservice.com We supply the full range of ITIL Service Management books and other IT service management and development materials, with fasy delivery and secure online ordering through multiple payment methods.
Look for our special packaged deals!
ABC of ICT - An Introduction to the Attitude,Behavior and Culture of ICT
Product Details...
$55.00
$49.50
You Save: 10.00%
Application Management is part of the seven book ITIL® series from OGC that guides business users through the planning, delivery and management of quality IT services.
Product Details...
$119.95
Availability Management eBook Pack
The complexity of today's IT infrastructure and applications makes “high-availability” systems management difficult. Availability Management is a proactive operations management discipline, which has direct and high re
Product Details...
$199.95
Business Perspective Volume 2
Author:
Office of Government Commerce (OGC)
Publisher:
Stationery Office
Product Details...
$167.95
$151.16
You Save: 10.00%
Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service managemen
Product Details...
$175.00
E-Book: Continual Service Improvement (ITIL V3, CSI) (Engelse Versie) .. (english version)
Product Details...
$135.00
The refresh of ITIL® into V3 brought impressive positive changes. The evolution of the core principles and practices provided by the framework provides the more holistic guidance needed for an industry that continues to mature and develop at a rapid pace.
Product Details...
$59.95
The Introduction to ITIL book is a unique book that covers all the components parts of the core ITIL set. It complements the more complex ITIL core books as an efficient entry level to the ITIL literature. It is officially endorsed by IPESC (The Internati
Product Details...
$71.95
$64.76
You Save: 10.00%
ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms
Pages: 82
ISBN: 978-1-921523-03-8
Format
Product Details...
$39.95
Kit 32 contains: - Ring bander - BS 15000-1:2002 IT Service Management. Specification for service management - BS 15000-2:2003 IT Service Management. Code of practise for service management - BIP 0005 A Managers Guide to Service Mana
Product Details...
$349.95
$297.46
You Save: 15.00%
IT Service Operations Management Guide - Your Complete Guide to Managing an IT Service Operation with Incident Management, Event Management, Problem management, Access Management and Request Fulfilment
341 p
9780980513653
Gerard Blokdijk,
Product Details...
$39.95
ITIL Practitioner Release and Control (IPRC) All-in-one Exam Guide and Certification Work book; CMDB and IT Service Management with Change Management, Release Management and Configuration Management, Second Edition
Gerard Blokdijk / Ivanka Menken
Our
Product Details...
$49.95
ITIL IPRC - ITIL Practitioner Release and Control – Change, Configuration and Release Management
Product Details...
$195.00
Information is one of the most important assets for business and a threat to that information or the processing thereof, directly endangers the results of the organisation. This book explains how to organize and maintain the management of security of the
Product Details...
$95.95
IT Service providers strive to improve the quality of the service, while at the same time trying to reduce costs or, at a minimum, to maintain the costs at the current level. This title provides a comprehensive, consistent and coherent set of best practic
Product Details...
$143.95
ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide
Product Details...
$89.00
This title focuses on delivering and supporting IT services that are appropriate to the business requirements of the organisation.
It expands the necessary interactions between these and other core IT service management disciplines, and updates best p
Product Details...
$143.95
ITIL V2 Agree and Define (IPAD) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPAD Complete Certification Kit
Product Details...
$595.00
ITIL V2 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V2 Foundation Exam - The How To Pass on Your First Try Certification Study Guide
Product Details...
$29.95
ITIL V2 Foundation Complete Certification Kit : Study Guide Book and Online Course
Ivanka Menken / Claire Engle
Product Details...
$99.95
ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Complete Certification Kit
Product Details...
$595.00
ITIL V2 Release and Control (IPRC) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPRC Complete Certification Kit, Second Edition
Gerard Blokdijk
Our Price : $595.00
Category : Education
Size : 1473 KB
Print
Product Details...
$595.00
ITIL V2 Release and Control (IPRC) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPRC Complete Certification Kit
Product Details...
$595.00
ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Complete Certification Kit
Product Details...
$595.00
ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam - The How To Pass on Your First Try Certification Study Guide
Product Details...
$29.95
ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certifi
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 2051 KB
Print-ISBN : 9
Product Details...
$29.95
ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certification Study Guide
Product Details...
$29.95
You can enjoy considerable cost savings when you purchase the ITIL Version 3 core publications collection as a bookpack:
* Service Strategy
* Service Design
* Service Transition
* Service Operation
* Continual Service Improvemen
Product Details...
$495.00
ITIL V3 Service Lifecycle Service Strategy (SS) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle SS Exam
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 614 KB
Print-ISBN : 9781921
Product Details...
$29.95
ITIL V3 MALC - Managing Across the Lifecycle Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate MALC Complete
Ivanka Menken
Our Price : $595.00
Category : Computing, Internet
Size : 5985 KB
ISBN : 9781921573972
Product Details...
$595.00
ITIL V3 MALC Managing Across the Lifecycle Certification Exam Preparation Course in a Book for Passing the ITIL V3 Managing Across the Lifecycle Exam
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 672 KB
Print-ISBN : 978
Product Details...
$29.95
ITIL V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate OSA
Ivanka Menken / Tim Malone / Gerard Blokdijk
Product Details...
$595.00
ITIL V3 Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate PPO Capability
Product Details...
$595.00
ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV
Gerard Blokdijk / Ivanka Menken / Tim Malone
Product Details...
$595.00
ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide
Product Details...
$59.95
ITIL V3 Service Capability OSA Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability OSA Exam - The How To Pass on Your First Try Certification Study GuideITIL V3 Service Capability OSA Certification Exam Preparation C
Product Details...
$29.95
ITIL V3 Service Capability PPO Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability PPO Exam - The How To Pass on Your First Try Certification Study Guide
Product Details...
$29.95
ITIL V3 Service Capability RCV - Release, Control and Validation of IT Services Best Practices Study and Implementation Guide
Product Details...
$59.95
ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam - The How To Pass on Your First Try Certification Study Guide
Product Details...
$29.95
ITIL V3 Service Capability SOA - Service Offerings and Agreements of IT Services Best Practices Study and Implementation Guide
Product Details...
$59.95
ITIL V3 Service Lifecycle CSI Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Continual Service Improvement
Ivanka Menken
Our Price : $29.95
Category : Business, Finance
Size : 634 KB
Print-ISBN : 97819
Product Details...
$29.95
ITIL V3 Service Lifecycle Service Design (SD) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Design
Gerard Blokdijk / Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 655 KB
Product Details...
$29.95
ITIL V3 Service Lifecycle Service Operation (SO) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Operation
Gerard Blokdijk / Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 6
Product Details...
$29.95
ITIL V3 Service Lifecycle Service Transition (ST) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle ST Exam
Gerard Blokdijk / Ivanka Menken
Product Details...
$29.95
ITIL V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate SOA
Gerard Blokdijk / Tim Malone / Menken Ivanka
Product Details...
$595.00
$55.00
$49.50
You Save: 10.00%
$19.95
$17.96
You Save: 10.00%
This new title by a PRINCE2 accredited trainer, Charles Fox, is designed to give those attending courses light pre-reading material so that the are familiar with concepts before the course. It also is useful for those not attending the course but needing
Product Details...
$29.95
$26.96
You Save: 10.00%
$55.00
$49.50
You Save: 10.00%
|
|
|
Latest products |
The ITIL V3 Service Management Awareness Pocket Guide
|
CompTIA A+ Exam Preparation Course in a Book for Passing the Com
|
ISO/IEC 20000 Certification and Implementation Guide 2nd Edition
|
Cloud Computing Specialist Guide for SaaS and Web Applications
|
|
|
|
