ITIL Version 3 Books |
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Service Operation (SO) |
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€125.00
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Service Operation: By focusing on delivery and control process activities, a highly desirable, steady state of managing services can be achieved on a day-to-day basis. To ensure it is integrated with the rest of the ITIL library, guidance is based on a selection of familiar service support and service delivery control points. Concepts and guidance in the Service Operation publication include: • Application Management • Change Management • Operations Management • Control processes and functions • Scaleable practices • Measurement and control Take Advantage of this temporary Special Offer:$ 50 off The Complete ITIL V3 Readiness Assessment Kit when you add it to your Book Order. Order Now! |
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