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Cloud Computing: Managing IT Services in the Cloud-2 day Course
Cloud Computing: Managing IT Services in the Cloud-2 day Course
The Service Design Toolkit
The Service Design Toolkit
NEW; The ISO/IEC 20000 Tool Kit
NEW; The ISO/IEC 20000 Tool Kit
Foundations of IT Service Management Based on ITIL® V3
Foundations of IT Service Management Based on ITIL® V3

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